STUDENT RESOURCES
STAY EQUIPPED
WELCOME TO JCI
Whether you’re new to the institute, the city, or both—it’s important to us that you feel resourced and ready to take charge of your future.
Below you’ll find a comprehensive guide to studying and living in Vancouver. Curated by our team, it’s designed to help you navigate this exciting new chapter.
If you need support with anything that isn’t listed, please reach out to your Enrolment Experience & Student Success Director directly. They’ll be happy to answer any questions you have about how to make the most of your student experience.
POLICIES
View our institution policies below.
STUDENT RESOURCES
Dig deeper with our resource guide: a curated list of need-to-know information for navigating your student journey at JCI.
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Vancouver is a diverse playground for creative and entrepreneurial minds alike. Known for its natural beauty, it provides endless inspiration for those of us who are lucky enough to live here year-round. Vancouver is a safe city that’s relatively easy to navigate.
As a student, we encourage you to make the most of what Vancouver has to offer—by immersing yourself in the creative, cultural scene, as well as grounding into nature.
Here’s what every Vancouver-transplant needs to know:
The Vancouver Airport (YVR) is located in Richmond—just 30 minutes from the downtown core
Vancouver summers are legendary (July, August are great times to explore local islands and be near the water)
It rains most of the year here—part of living in Vancouver is braving the rain with proper gear and umbrellas
To stay up to date on all things Vancouver, check out these resource:
Scout Magazine
The Georgia Straight
Step Your World App
NYT 36 Hours in VancouverConnect with your neighbours and take classes at local community centres
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Like any city, finding housing in Vancouver is a process. We encourage patience and, as always, we’re here to help.
You can find everything you need to know about Vancouver neighbourhoods, average rental costs, trustworthy rental platforms, rental applications, understanding your rights as a tenant, and how to avoid rental scams here.
Housing in Vancouver can be expensive, so don’t hesitate to explore other areas in the Lower Mainland. JCI is just minutes from Waterfront Station, so commuting to campus is totally doable.
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JCI Institute was established in Vancouver in 1978 and is designated by PTIRU (Private Training Institutions Regulatory Unit) of BC, the Ministry of Post-Secondary Education and Future Skills, EQA (Education Quality Assurance) and Student Aid BC.
Key Contacts
Phone: 604-688-0328
General Inquiries: frontdesk@jcivan.com or info@jcinstitute.com
Admissions: hello@jcivan.com
Social Media: socialmedia@jcivan.com
Financial Aid: grace@jcivan.com
International Student Contact: natsumi@jcivan.com
Learning Support Contact: marie@jcivan.com
Instagram: @jcinstitute
Institute Hours and Location:
220 Cambie Street, Vancouver
BC, V6B 2M9, Canada
Monday - Friday
8:30am - 9:30pmSaturday - Sunday
8:30am - 5:30pm -
JCI’s campus is conveniently located in the heart of Gastown. Waterfront station is a 5-minute walk from us and is the central hub for Canada Line, Expo Line, Seabus and Westcoast Express.
Getting to JCI
Transit Access: Located in the downtown core, our campus is accessible via multiple bus lines, as well as the Canada Line, Expo Line on the SkyTrain, Seabus, and Westcoast Express.
Westcoast Express runs Monday - Friday and services Port Moody, Coquitlam, Poco, Pitt Meadows, Maple Ridge, and Mission. The latest train arrives at waterfront station at 8:45am and the last train leaves waterfront at 6:20pm.
Parking: Find paid parking next to JCI on Water St. at the Easy Park Lot. They offer daily and hourly rates, or at nearby lots and meters in front of JCI and the surrounding area.
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All students will receive a program-specific handbook that outlines course information, kits, textbooks, additional supplies, dress code, institute information, policies, and procedures. A student orientation will take place during the first day of class to cover the student handbook information and answer questions.
Costs and information regarding program-specific materials can be found under "Tuition and Fees" for each program.
International students receive handbooks with specific information relevant to adjusting to life in Canada and available support services.
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If you have questions about financial aid, you can email our Financial Aid Officer at grace@jcivan.com or call 604-688-0328 and ask to speak with Grace.
Here are other relevant resources:
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All international students must have an approved study permit to attend JCI. For the most up-to-date study permit application process, please visit this website.
All international students are required to have medical coverage or health insurance.
The BC Medical Services Plan (MSP) is the standard medical insurance in British Columbia. It covers hospitalization, most physician services, and referrals—but it does not include prescription medications, eyeglasses, or dental care. If you are new to British Columbia, it is strongly encouraged that you apply for MSP as soon as you arrive in Vancouver. Without coverage, you will be responsible for paying for any medical services you receive.
How to Apply for the Medical Services Plan (MSP)
You can learn how to apply online or download the application form from the BC Government website here.
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For co-op work experience, practicum placements or post-graduate work assistance contact:
Program Industry Liaisons
Fashion: joan@jcifad.com
Design: jason@jcifad.com
Makeup: jennine@jcimua.com
Esthetics: Debra@jcispa.com
Hair: nicole@jcihair.com
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Here2Talk
Here2Talk is a Government of B.C. initiative that connects post-secondary students in B.C. with mental health support when they need it. Through this program, all students registered with a B.C. post-secondary institution will have access to free confidential counselling and community referral services, conveniently available 24/7 via app, phone and web. http://www.here2talk.ca/Toll-Free Phone: 1-877-857-3397
App: Here2TalkBounce Back Online
Bounce Back Online is a self-help program for those who want help with everyday problems, such as feeling depressed, stressed or anxious. The program is comprised of modules for you to work through at your own pace. You can choose which modules are appropriate for you.https://www.bouncebackbc.ca/
Urgent Phone: 604-874-7881 ext. 2
Phone: 1-866-639-0522Foundry
Young people aged 12-24 and their caregivers can utilize the Foundry to access mental health and substance use support, social services, and be able to drop-in or schedule virtual counselling appointments, find peer support, join a group or browse their library of tools and resources. There are multiple locations throughout the lower mainland.
https://foundrybc.ca/Look online for the nearest convenient location for more info.
Kids Help Phone
Kids Help Phone provides 24/7 anonymous and confidential phone calling, text messaging or online counselling. Kids Help Phone also offers youth programs and resources.https://kidshelpphone.ca/
Phone: 1-800-668-6868
Text: 68-68-68Covenant House
Covenant House provides shelter, food, immediate crisis care and a variety of services to homeless youth.http://www.covenanthousebc.org/Phone: 604-685-7474
VGH Access and Assessment Centre (AAC)
Provides a range of mental health and substance-use services for Vancouver adults (ages 17 up), residents for non-urgent, urgent, and non-emergent intervention.http://www.vch.ca/locations-services/result?res_id=1186
Phone: 604-675-3700Support Groups in Vancouver
http://vancouver.angloinfo.com/information/healthcare/support-groups
Alcoholics Anonymous
http://www.vancouveraa.ca/
Phone: 604-434-3933
Narcotics Anonymous
Phone: 604-873-1018Cancer Support
Phone: 604-877-6000Mental Health Issues
Phone: 604-872-4902Mental Health Support Line
Phone: 604-310-6789Suicide Crisis Centre
Phone: 1-800-784-2433Crisis Center BC
https://crisiscentre.bc.ca/Online Chat Service for Adults
http://crisiscentrechat.ca/
Noon to 1 AM, BC residentsHealth Link BC Resources
http://find.healthlinkbc.ca/Online Chat Service for Youth
http://youthinbc.com/
Noon to 1 AM, BC residents -
Indigenous Groups
MVAEC (Metro Vancouver Aboriginal Executive Council)
Metro Vancouver Indigenous Services SocietyLGBTQ2S+ Community and Resources
Prideline: 1-800-566-1170